Modern clinic in nice building. I would recommend trying different doctors before fixing on one - some are better than others. I had a bad experience with our first doctor. She was just dreadful. When asked about my problem I explained I had a hiatal hernia. She promptly corrected me in a sniffy voice 'actually it is called a hiatus hernia.' When I got home I discovered that both hiatus and hiatal are correct uses. She then asked me what medicine I was taking. I replied Nexium but couldn't remember the exact dosage. To which she replied; 'Well there are over 4,000 prescription medicines how am I meant to know all of them and their dosages. All she recommended were some more meds with no suggestions on diet etc.. I am now using a different doctor who is much better.
My experience of the Drs and surgery has been a relatively positive one , However I was concerned to discover yesterday that if I use the 0845 number from my mobile to call the surgery i am charged a premium rate for my calls (4 very short calls recently cost me 10, my mobile provider informs me that half of this will be going to the surgery I have raised this issue with the surgery and apparently they do not advertise this number but they don't have to... a google search this morning makes it the most prominent search result....surgery please can you do more to make this clear to your patients?Thank You
Exceptional service, fast and efficient. Brilliant!
Helpful staff, parking can be tricky.
Most of the staff are really helpful. I ring up at 8am hoping to get an appointment. Most of the time this has happen. There is one oldish nurse I refuse to see as no empathy and really hasn't got a caring bone in her body but the rest of the staff are brilliant they are caring from the reception to the dispensary. I have only been kept waiting over 30 minutes a couple of time and one of these occasions was the doctor had an emergency come in.
Framfield House Surgery is a UK Doctor based in Woodbridge, East of England. Framfield House Surgery is located at Framfield Medical Centre,, Ipswich Rd, Woodbridge IP12 4FD, UK.
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